Welcome to the Fine10 Privacy Policy. Privacy Policy includes terms and conditions to safeguard your privacy in accordance with General Data Protection Rules (GDPR). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Social Network and the choices you have associated with that data. We use your data to provide and improve the Social Network.
We do as much as possible to make your experience of using our Website safe and use your personal data confidentiality and only in accordance with these rules.
We use your data to provide and improve the Social Network on Fine10.com website.
By using the Social Network, you agree to the collection and use of information in accordance with this policy.
Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from Fine10.com.
1. Definitions
1.1. FINE10.COM (mentioned also as the Company, We, Us) operates https://www.fine10.com website (hereinafter Social Network, Site, Website, Fine10).
1.2. The Website is a communication website for men and women from all over the world. We charge users for utilizing online communication mediums. Fine10 has no personal relations with the users on the Website. We DO NOT VOUCH for the users conduct, but we will do everything possible to make the service better for you
1.3. Personal Data means any information relating to an identified or identifiable natural person (data subject, user, customer) (or from those and other information either in our possession or likely to come into our possession).
1.4. Usage Data is data collected automatically either generated by the use of the Social Network or from the Social Network infrastructure itself (for example, the duration of a page visit).
1.5. Cookies are small files stored on your device (computer or mobile device).
1.6. Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
1.7. Data Processors (also referred as Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
1.8. Data Subject (also referred as Customer) is any living individual who is using our Social Network and is the subject of Personal Data.
1.9. Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
2. Collecting of Customer data
2.1. We collect several different types of information for various purposes to provide and improve our Social Network to you.
2.2. The Companys legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
2.3. The Company may process your Personal Data because:
- We need to fulfill our obligations to you.
- You have given us permission to do so.
- The processing is in our legitimate interests and it is not overridden by your rights.
- For payment processing purposes.
- To comply with the law.
When you use our Social Network, we may we may collect certain information about you, including the registration information such as:
- Email address.
- First name and last name.
- Location, address, State, Province, ZIP/Postal code, City;
- Cookies and Usage Data;
- Gender identity;
- Date of birth;
- Payment card details (only for payment purposes).
2.4. The information we collect helps us to provide the Services to the Customers.
2.5. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
2.6. We may also collect information on how the Social Network is accessed and used (Usage Data). This Usage Data may include information such as your computer Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Social Network that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
2.7. Location Data. We may use and store information about your location if you give us permission to do so (Location Data). We use this data to provide features of our Social Network, to improve and customize our Social Network. You can enable or disable location services when you use our Social Network at any time by way of your device settings.
2.8. When you are using our Social Network we also collect the following information: device number, device ID or unique identifier, device type, and unique device token, operating system and applications used, application crash-data, IP address, Customer agent, platform, Software Development Kit version, anonymous Customer ID, time stamp Developer Key, application version, device identifiers such as: IDFA (Identifier For Advertisers), Android ID (Android device), referrer url (Playstore), Google Advertiser ID, device model, manufacture, OS version, in-app events, and network status (WiFi/3G), Login source, application use, age, gender, if profile is linked to Facebook/Google, number of photos in profile, interests, notification status, registration date, credits bought, date of last payment and use of services; location personal data, including location personal data from your mobile device including specific geographic locations through IP, GPS, Bluetooth, or WiFi signals; computer and connection personal data such as statistics on your page views, traffic to and from the websites, referral URL, ad data, your IP address, your browsing history, and your web log personal data.
3. Tracking and Cookies Data
3.1. Cookies are files with a small amount of data which may include an anonymous unique identifier.
3.2. We use cookies and similar tracking technologies to track the activity on our Social Network and we hold certain information as part of the statistical reporting on our Social Network. It contains personal data used by a Social Network to personalize your experience and activity to gather statistical data, such as which pages are visited, what is downloaded during your experience, the domain name and country of the internet provider that you have come from, and addresses of those websites you have visited.
3.3. Cookie personal data allows us to follow your click stream activity (i.e., how visitors navigate our website as they move from page to page). It is important to note that cookies never capture your individual email address or any of your private personal data.
3.4. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Social Network.
3.5. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Social Network.
3.6. Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Social Network.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
- Third-party Cookies. We use analytics packages from trusted third parties in order to constantly improve your browsing experience on our Social Network:
- Use of Google Analytics, Google Ads;
- Use of Facebook Pixel;
- Use of Yahoo;
- Use of Microsoft Bing Ads;
3.7. For obtaining more information about how we use the cookies and what types of Cookies we use, please read our Cookie Policy.
4. Use of Data
4.1. We use the collected data for the following purposes:
- To provide and maintain our Social Network, personalise the Website and the content we deliver to you;
- To monitor the usage of our Social Network;
- To notify you about changes to our Social Network, resolve disputes, troubleshoot problems and to enforce our Terms and Conditions;
- To investigate fraud, protect our legal rights, and to enforce our Terms and Conditions;
- To protect our visitors and third parties from harm, to prevent, detect and fight fraud or other illegal or unauthorized activities;
- To ensure legal compliance;
- To operate, measure and improve our services, keep our services safe, secure and operational, and customize our Social Network;
- To send the images and video;
- To allow you to participate in interactive features of our Social Network when you choose to do so;
- To provide customer support: respond, correspondence and queries that you submit to us, including social media queries;
- To detect, prevent and address technical issues;
- To detect and prevent against fraudulent transactions and other suspicious activities;
- To complete your transactions and to take payment for our services;
- To block payment transactions as part of our anti-fraud procedures;
- To provide you with news, special offers and general information about other goods, services which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
- To conduct research and analytics about how you use and interact with the Website;
5. Share of data.
5.1 We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
6. Retention of Data
6.1. We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
6.2. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
6.3. We will also retain Usage Data for internal analysis purposes.
6.4. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Social Network, or we are legally obligated to retain this data for longer periods.
7. Transfer of Data
7.1. Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
7.2. We also inform you that servers can be transferred to other countries without notice.
7.3. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
8. Disclosure of Data
8.1. Disclosure for Law Enforcement. Under certain circumstances, We may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
8.2. Legal Requirements.
8.2.1. We may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation.
To protect and defend the rights or property of the Company.
To prevent or investigate possible wrongdoing in connection with the Social Network.
To protect against legal liability.
8.3. We may share your Information or personal data with third parties, but only for the purposes of performing these functions and providing such services.
8.4. We may disclose your data to monitor activity on the Website and approve content.
8.5. We will also cooperate with law enforcement enquiries from within or outside your country of residence where we are required to by law, where there is an investigation into alleged criminal behavior or to protect the vital interests of a person. This may include preserving or disclosing any of your information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal request; to protect the safety of any person; to address fraud, security or technical issues e.g. through anti-spam providers to protect the service from criminal activity or to protect our rights or property or those of third parties. In such cases we may raise or waive any legal objection or right available to us.
9. Security of Data and security of processing
9.1. The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
9.2. Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
9.3. We do not support Do Not Track ("DNT").
9.4. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
9.5. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
9.6. Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:
the pseudonymisation and encryption of personal data;
the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident;
a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.
10. How long we retain Customer information
10.1. We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law.
10.2. In practice, we delete or anonymize your information under your request (following the safety retention window), unless:
we must keep it to comply with applicable law (for instance, some web traffic data is kept for one year to comply with statutory data retention obligations, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
The information must be kept for our legitimate business interests, such as fraud prevention and enhancing customer safety and security.
10.3. Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific time frame due to technical constraints.
11. Restrictions
11.1. The Customers have the right to obtain from the Company without undue delay the rectification of inaccurate personal data concerning him or her.
11.2. The Customer have the right to obtain from the controller restriction of processing where one of the following applies:
the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;
the data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.
11.3. Where processing has been restricted, such personal data shall, with the exception of storage, only be processed with the data subjects consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
11.4. The Customer who has obtained restriction of processing pursuant to this paragraph shall be informed by the Company before the restriction of processing is lifted.
12. Your Data Protection Rights under the General Data Protection Regulation (GDPR)
12.1. If you are a resident of the European Economic Area (EEA), you have certain data protection rights.
12.2. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
12.3. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
12.4. In certain circumstances, you have the following data protection rights:
- The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request the deletion of your Personal Data directly within your request by clicking here. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where the Website relied on your consent to process your personal information.
12.5. Please note that we may ask you to verify your identity before responding to such requests.
12.6. It will take some time, but no longer than 30 days, to process your request.
12.7. Please note that modifying or deleting your personal data will only change or delete the data in our database for the purpose of future activity and management of future communications. These modifications and deletions will not change or delete the emails or personal information that we may have already forwarded to other credit/debit card companies or any other third parties, as provided above in this Privacy Policy.
12.8. Restricting access to, suspending or deleting your personal data may affect your ability to use (as a customer) our Social Network.
12.9. As soon as we receive your request to delete your personal data, it will be deleted immediately.
12.10. In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research, statistical or other purposes, in such cases we may use this information indefinitely without further notice.
12.11. You have the right to obtain confirmation if your personal information is being processed by us. If that is the case, you can access your personal information and the following information:
- the purposes of the processing;
- the categories of personal information;
- to whom the personal information have been or will be disclosed;
- the envisaged period for which the personal information will be stored, or the criteria used to determine that period.
12.12. If you would like to have a copy of your personal information from us, we will provide it based on
- you will prove your identity,
- it will not adversely affect the rights and freedoms of others.
12.13. You have the right to demand that we erase your personal information, and we shall erase it without undue delay where one of the following grounds applies:
- this personal information is no longer necessary in relation to the purposes for which they were processed;
- you withdraw consent if the processing was based on your consent, and where there is no other legal ground for the processing;
- you object to the processing and there are no overriding legitimate grounds;
- your personal information has been unlawfully processed;
- your personal information has to be erased for compliance with a legal obligation.
You have the right to receive your personal information which you provided us in a structured, commonly used and machine-readable format and have the right to transmit those data to another company, where:
- the processing is based on your consent or on a contract; and
- the processing is carried out by automated means.
12.14. You have the right to withdraw your consent for processing of your personal information at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
12.15. You have the right to lodge a complaint with a supervisory authority, in particular in the European Union of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal information infringes GDPR.
13. Complaints
13.1. At any time, you may file a complaint regarding the processing, modification, usage, restriction, suspension, deletion of your personal data, etc. by sending it to through our email request form by clicking here.
13.2. We are committed to responding to your complaint within 30 calendar days of receipt.
13.3. Our letter will contain a comprehensive response to your complaint and information on your next steps if our response does not satisfy you.
13.4. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
14. Analytics
14.1. We may use third-party Service Providers to monitor and analyze the use of our Social Network.
14.2. Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Social Network. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
14.3. You can opt-out of having made your activity on our Social Network available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
14.3.1. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
14.4. Firebase. Firebase is an analytics service provided by Google Inc.
14.4.1. You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en
14.4.2. We also encourage you to review the Google policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
14.4.3. For more information on what type of information Firebase collects, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
14.5. Google Ads (AdWords). Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads.
14.6. Bing Ads Remarketing. Bing Ads remarketing service is provided by Microsoft Inc. You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads.
14.7. We use RAEK Data to collect and analyze web traffic information and personal data about users of our website to provide tailored content and marketing. This information includes personally identifiable and sensitive information such as your name, address, contact information, age, browser information, browsing history, IP address, and other websites you visit. RAEK Data stores this information so we and RAEK Data can provide services to you. For additional information, please see the 'compliance' section of RAEK's Support Site
14.8. Facebook. Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook Data Policy: https://www.facebook.com/privacy/explanation.
15. Payments
15.1. We may provide paid products and/or services within the Social Network. In that case, we use third-party services for payment processing (e.g. Payment processors).
15.2. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
15.3. The payment processors we work with are:
- Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
- FastSpring
Their Privacy Policy can be viewed at http://fastspring.com/privacy/
- Authorize.net
Their Privacy Policy can be viewed at https://www.authorize.net/company/privacy/
16. Links to Other Sites
16.1. Our Social Network may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party site. Your privacy will no longer be under our control after doing so.
16.2. We strongly advise you to review the Privacy Policy of every site you visit.
16.3. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
17. Changes to This Privacy Policy
17.1. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
17.2. We will let you know via email and/or a prominent notice on our Social Network, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
17.3. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
18. Contact Information.
18.1. If at any time you have questions or concerns about this privacy policy, please feel free to contact us by clicking here to email or calling us at +1 866 516 5663.
Last updated: April 19, 2023